Reviews / Testimonials
“I am a Rock Tops customer just wanted to write to let you know how thrilled my husband and I have been with our experience. Our first effort (with another company) at getting a vanity top made for our new bathroom was a long and drawn-out disaster, and on Aug. 17 we arrived at your showroom door feeling discouraged and depressed. Ellen Kafonek took us under wing, gave us hope and encouragement, and helped us to find the PERFECT piece of Quartz for our bathroom. Melissa Gross offered to stop what she was doing (at the end of the day) to give us an immediate quote. Five days later a very friendly, knowledgable, and professional young man appeared to take the measurements (Matt? – I wish I could remember his name!), and 30 minutes ago,Fernando and Manuel left after installing our new (beautiful!) vanity top. They couldn’t have been more friendly, professional, courteous, and tidy in their work.
And finally, I want to add that every single time I had a telephone exchange with the company for one reason or another, the people with whom I spoke were friendly and made me feel like they knew who I was and that our job was important. It has been a singularly positive and pleasant experience. Kudos to your employees for providing not only an excellent product but quality customer service as well. We will recommend Rock Tops to anyone we know who is in need of similar services.”
“Thank you for installing the counter – It looks lovely. Your company does wonderful work and certainly speaks to customer satisfaction.”
“I just wanted to take a minute to tell you how much I appreciate the experience I had with you and your company. I am the client that brought you a problem that I had been trying to solve for 2 years. Although it was probably the smallest job your company ever did, it was huge to me. Even though your warehouse and operation are large, your mentality and your service were like that of a small family owned business that would do anything for its customers. Thank you so much for going that extra step for me even though it was not something that you normally do and really didn’t need to bother with. That is very rare these days and speaks very loudly about your company and its values. Any of our future projects needing granite or marble fabrication will be done at Rock Tops, hands down. We will also be telling the wide range of people we know about you! Thank you so much!”
“We were extremely pleased with Rock Tops! Every employee we encountered along the way was so kind and pleasant to work with (and, of course, professional). We hope to build in the next few years and look forward to doing more business with Rock Tops!”
“I just wanted to take this opportunity to thank you for making my countertop experience so pleasant. Everyone there made this so easy; from the selection to the scheduling, the measure, and the installation. Special thanks to Jesler and Marco, who worked so very hard to please me. Truly a good job!”
“Thanks for another excellent job”
“I wanted to inform you that Julio and his assistant did a professional job on my kitchen counter and bathroom vanity. They removed the existing degraded adhesive and completely replaced it with a better product. Their job was a 100% improvement on the original workmanship.”
“I wanted to let you know that the team that you sent to my home yesterday was terrific! Professional, skilled, and efficient, they did a terrific job on my new countertops. They look fantastic! Ray’s measurements were spot on, and given the somewhat complicated window configuration, that was critical! Well done!”
-Marie Jo C.